Privacy Policy

Last Updated: January 2025

1. Introduction

UniverseM ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud-based OTT platform service.

2. Information We Collect

We collect information that you provide directly to us, including:

• Company name, contact name, email address, and phone number
• Payment and billing information
• Content and data you upload through our platform
• Communications with us

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Monitor and analyze trends and usage

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

6. Your Rights

You have the right to access, update, or delete your personal information at any time by contacting us.

7. Contact Us

If you have questions about this Privacy Policy, please contact us through our Contact page.